DELIVERY

All items are made to order when you buy online. Our jewellery is handmade and as such needs time to be loving finished and packaged – please expect a delivery time of approximately 7-10 days, excluding delivery, for the smaller sterling silver items, and 3-4 weeks for all 9ct and precious stone orders.

RETURNS & EXCHANGES

If you’re not happy with your purchase and would like to return it, please contact us within two weeks of receiving it so we can arrange an exchange, a gift voucher or a full refund. Please note that the purchase price is the amount you paid for the product and does not include any delivery costs. Customers are responsible for return shipping costs, but should you need assistance, we are happy to arrange collection with our couriers for R115 one way or R230 return. Products being returned must be unworn and undamaged.

Non-refundable products include:

Custom designs

Gift vouchers

Sale items

Retail partner bought items