Care and Cleaning:
Thank you very much for the opportunity to make you something beautiful!
I hope you love your handmade gift as much as we loved making it for you.
As Silver and Gold are precious metals they need some TLC to keep them looking beautiful.
Always protect your jewellery from sharp blows, scratching and chemicals. Wear jewellery for appropriate tasks, for example, avoid wearing rings when cleaning, gardening or whilst participating in sport. Minimise swimming in your jewellery as chlorine can cause damage.
Precious metals do not like soaps, chlorine, salt water and anything manufactured on them, as such- please remove your jewellery when lathering up, showering and swimming and using perfume!
Gold plate does wear down eventually- we will happily re-plate your items for a small fee. Courier costs will be for your account.
We are confident that with care, your beautiful, handmade Angelheart Jewellery will bring you good luck, happiness and light.
All our pieces are made using the highest quality materials and are designed to last a lifetime, but as with all delicate treasures, they can occasionally break. If the damage is the result of a manufacturing fault we will repair it for free within the first 2 months, all other repairs will be charged by the hour. Please let us know the extent of the damage and we will quote you on the work required.
Chains are by their very nature delicate and care must be taken whilst wearing them. It is not usually possible to repair a broken chain as the links are too small, we can, however, replace them, the cost of which will be dependent on the material and the length, please get in touch for a quote.
You will be responsible for any courier costs incurred in getting the piece to and from our workshop.
Please note: We do not offer a repair service on any other jewellery.